Security & legal
Where your data lives, what we promise and where that is written down.
ISO 27001 data centres in Germany, backups within the EU
Both enforceable for your organisation. SSO via Entra ID.
Availability public at status.eclarion.com
In use across the food industry, from chocolate to meat
Our standard
Public, the same for every customer and in force automatically with your subscription.
Security
Where your data lives, who can access it and how we build and monitor.
View the measures →
Sub-processors
Which parties we use, what they do and where they process.
View the list →
Data processing agreement
How we process personal data on behalf of your organisation (article 28 GDPR).
View the agreement →
Service level agreement
Support, availability, backups and recovery. What we do during an outage and how quickly you hear from us.
View the SLA →
Terms of service
The agreements that come with your subscription, short and readable.
Read the terms →
Privacy policy
How we handle personal data we are responsible for ourselves.
Read the policy →
NIS2 supplier assessment? The ten items of article 21, for each what we do and where it is written down.
View the table →Vendor check or security questionnaire?
Email it to us and you get it back quickly, with a substantiated answer to every question.
Email team@eclarion.com